Shipping & Returns

Shipping Policy

We're currently shipping by box size and weight or Flat Rate Shipping. Price can vary due to the amount and size of products ordered. We understand that shipping rates are not something any of us want to pay, so please let us know if another method, such as pick up or having a friend pick up orders together would work better for you.

For local pick up, please refer to our Pick Up Locations Page.


Return & Exchange Policy

 All of our products are hand made in small batches for each item, each order, and each customer, so slight variations of product texture, fragrance, and coloring are normal. We do our best to accurately represent each product on our website, but we cannot account for personal preferences or dislikes of each customer. This means that though a fragrance described may sound amazing, you may not like that particular fragrance in person and we cannot be held responsible.

By nature of customized body products, we cannot accept returns of products, except in the case of Short & Sweet's mistake in making the product wrong. We pack and ship products as carefully and safely as possible and cannot be responsible for the condition or whereabouts of items after they leave our care on their way to you.

 

Please contact us with any problems or questions regarding your order, and we will do our best to assist you in any way we can.